OnGocoop Cooperative Management Suite by InsureOnGo
Product Documentation · October 2026

For cooperative societies

Run your cooperative with the discipline of a bank, and the trust of a community.

OnGocoop is a cloud-based platform that brings members, savings, share capital and loans together with a full double-entry accounting system. Every naira a member contributes or borrows is recorded, checked, approved by the right people and reflected in the books, and every loan can be protected by Credit Life cover that runs itself.

100% cloudMembershipSavingsShare capital Loans & guarantorsAutomated Credit LifeMember portalGeneral ledger

Free for cooperatives with up to 50 members.

Illustrative application

Who it is for

Built for the way Nigerian cooperatives actually work

Staff cooperativesEmployee thrift, savings and loan schemes in companies and public institutions.
Thrift & credit societiesRegular contributions, loans and guarantor-backed lending.
Multipurpose cooperativesSavings, shares, loans and trading activity in one set of books.
Associations & unionsProfessional, trade and community groups pooling funds for members.

Where cooperatives struggle today

  • Contributions tracked in ledgers and spreadsheets, so members dispute their balances.
  • Loans approved informally, without consistent eligibility rules.
  • One person can capture, approve and pay out, with no second check.
  • Member records, guarantors and documents scattered across files.
  • Financial statements prepared by hand at year-end, long after decisions were made.
  • When a borrowing member dies, the unpaid loan falls on guarantors, the member's savings, or the society's funds.

How OnGocoop answers

  • Every deposit, withdrawal, share and loan posts to the general ledger automatically.
  • An eligibility engine applies the same loan rules to every member.
  • Maker-checker: the person who captures cannot approve.
  • Complete member records with KYC documents, next of kin, nominees and guarantors.
  • Trial balance and financial statements available at any time.
  • Automated Credit Life cover: an insurer pays off the loan, so the society's funds are protected.

Modules available today

The complete member-to-ledger suite

Membership

Live

A full member record from application to exit.

  • Personal, contact, employment, ID and bank details
  • Next of kin, nominees, beneficiaries and dependants, with allocations checked against 100%
  • KYC document upload (PDF, JPG, PNG)
  • Member numbers issued automatically on activation

Savings & contributions

Live

Products your members already know, with rules enforced.

  • Mandatory and voluntary products, minimum contribution and interest rate
  • A compulsory savings account opened automatically for new members
  • Withdrawals limited to the available balance after minimum-balance rules
  • Reversals post an offsetting entry, so the original is never deleted

Share capital

Live

Member ownership, recorded correctly in equity.

  • Share products with unit price and minimum holding
  • Purchases and redemptions posted to share capital
  • Redemptions below the minimum holding are refused

Loans & guarantors

Live

Fair, consistent lending from application to final repayment.

  • Automatic eligibility checks on every application
  • Member and non-member guarantors, each confirmed before they count
  • Repayment schedules by flat, reducing-balance or equal-principal methods
  • Repayments allocated to penalties, fees, interest, then principal

Credit Life cover

Live · Automated

Every covered loan is protected from the day it is paid out.

  • Premium set per loan product and deducted automatically at disbursement
  • Insurer, policy and cover dates recorded on every loan
  • Claims open automatically when a borrowing member is recorded as deceased
  • Insurer payouts clear the loan in the ledger

Member self-service

Live

Members help themselves, and staff answer fewer calls.

  • Online membership registration
  • Portal activation and secure sign-in for members
  • View profile, savings, shares and loans
  • Apply for a loan, upload documents and change password

Administration

Live

Set up once, and it applies everywhere.

  • Cooperative name, registration number, address, logo and currency
  • Branches and numbering prefixes
  • Your own brand name and colours across the staff app, portal and documents
  • Searchable audit trail for administrators

Accounting core

Live

A complete double-entry accounting system that every cooperative transaction flows through.

  • Chart of accounts with 25 cooperative-specific accounts for loans receivable, member savings, share capital, reserves, interest income and impairment
  • General ledger, journals, receivables, payables, petty cash, bank transfers and staff payroll
  • Trial balance, income statement, statement of financial position, cashbook and bankbook
  • Excel export and print-ready statements, receipts and vouchers

How it works

Clear lifecycles with checks at every step

Member lifecycle

ApplicantPending verificationPending approvalActive SuspendedResignedRetiredDeceasedTerminatedTransferredClosed

Every change records who made it, when and why. A member cannot be approved by the officer who created the application. Activation issues the member number and opens compulsory savings.

Loan lifecycle

  1. ApplyBy staff, or by the member in the portal
  2. Check eligibilityStatus, tenure, limits, savings ratio, existing loans
  3. Add guarantorsEach guarantee confirmed
  4. Approve or rejectA different officer; any override needs a written reason
  5. DisburseSchedule generated, Credit Life premium deducted, all posted to the ledger in one step
  6. RepayAllocated and posted automatically; the schedule updates

Automated Credit Life

If a borrower dies, the loan is paid. The society's funds are not.

Lending to members is the biggest risk a cooperative takes with pooled money. OnGocoop builds Credit Life cover into the loan itself, so protection is never forgotten, never missed on a single loan and never left to paperwork.

  1. Set onceChoose your insurer and policy, and give each loan product a premium rate
  2. Deducted at disbursementThe premium comes off the loan automatically and is held for the insurer
  3. Cover recordedInsurer, policy, premium and cover dates are stamped on the loan
  4. Premiums remittedPay collected premiums to the insurer in one batch, posted to the books
  5. Claim opens itselfMark a borrower as deceased and a claim for the full outstanding balance is created
  6. Loan clearedThe insurer's payment pays the loan off in the ledger and closes it
Society funds protectedMembers' pooled savings are not used to write off a deceased borrower's loan.
Guarantors protectedGuarantors are not chased for a debt the insurer covers.
Families protectedThe member's savings and shares can pass to their nominees instead of settling the loan.
Nothing slips throughA loan on a covered product cannot be disbursed until an insurer is set up, and loans without cover are flagged when a claim is raised.

Accounting integration

Every member transaction lands in the books, automatically

All postings go through one balancing engine. A transaction is refused unless debits equal credits, and the member's balance and the ledger are updated together in a single database transaction, so the two can never drift apart.

TransactionDebitCredit
Savings depositCash / BankMember savings (liability)
Savings withdrawalMember savings (liability)Cash / Bank
Share purchaseCash / BankMember share capital (equity)
Share redemptionMember share capital (equity)Cash / Bank
Loan disbursementLoan principal receivableCash / Bank (net) + Credit Life premium payable
Loan repaymentCash / BankPrincipal receivable + interest income
Credit Life premium remittanceCredit Life premium payableCash / Bank
Credit Life claim settlementCash / BankPrincipal receivable + interest income
Any reversalThe original lines, with debits and credits swapped; the original is kept

Governance & security

Controls that protect members' money and data

Maker-checker

Member approvals and loan decisions must come from a different person than the one who captured them. Overriding a failed eligibility check requires a written reason.

Granular permissions

210 permissions (15 modules × 14 actions) assigned through roles, so a teller, a loan officer and an auditor each see and do only what their job requires.

Protected personal data

BVN, NIN and bank account numbers are encrypted in the database (AES-256) and masked on screen, except for staff explicitly allowed to view them.

Append-only audit trail

Sensitive actions are recorded with the user, time and details. No screen can edit or delete an audit entry.

No silent deletions

Savings and other corrections are reversed with an offsetting entry, so the history always shows what happened.

Safe document storage

Uploads are limited to PDF and images, capped in size, renamed to random names and stored where they cannot run as code.

Secure sign-in

Passwords stored as bcrypt hashes, sessions that expire when idle, and security tokens on every cooperative form.

Loan protection by default

Credit Life premiums, cover and claims are handled by the system, not by memory. Every step needs the right permission and is recorded in the audit trail.

Data separation

Every record carries its cooperative and branch, and queries are scoped to the signed-in cooperative.

Cloud platform

Fully cloud-based. Nothing to install, nothing to maintain.

OnGocoop runs in the cloud and is operated by InsureOnGo. Your committee, staff and members sign in from anywhere, and the servers, updates and upkeep are our job, not yours.

AccessAnywhere, any deviceStaff app and member portal run in any modern browser on a laptop, tablet or phone.
OperationsFully managedHosting, monitoring and maintenance are handled for you, with no server or IT staff needed.
UpdatesAlways currentNew features and security fixes reach every cooperative automatically, with no upgrade projects.
IntegrityAll-or-nothing postingsA posting and the balances it changes are saved together or not at all.
DesignOne posting engineA single, balanced path into the ledger for every module.
ScaleGrows with youStart with a few dozen members and grow to thousands across several branches on the same platform.
BrandingYour identityName, logo and colour palette set in configuration, with no code changes.
DataYours, exportableReports and ledgers export to Excel; statements print directly from the browser.

On the roadmap

Designed and in the data model, with screens to come

These capabilities already have their database design in place, so they extend the system rather than reshape it. They are not part of the current release, and we do not attach dates until they are scheduled with you.

Dividends & surplus distributionDeclare, allocate and post dividends to members.
Payroll deductions (check-off)Import employer deduction schedules and apply them to members.
NotificationsEmail and SMS alerts for contributions, loans and due dates.
Cooperative reports packMember register, portfolio at risk, arrears ageing and more.
DashboardsMembership, credit and finance at a glance.
Meetings & governanceAGMs, resolutions and minutes.
Multi-cooperative switchingRun several societies from one installation.
Sign-in hardeningAccount lockout, two-factor sign-in and additional security headers.

Plans

Four cloud plans. Start free.

Every plan runs in the cloud and includes the full suite, automated Credit Life and every control described above. Plans differ by membership size, branches and the level of support. Paid plans are quoted in Naira.

Entry · Up to 50 members

Starter

For new and small societies taking their records off paper.

  • Full suite, including automated Credit Life
  • Member portal for every member
  • One branch
  • Email support and self-guided setup

Free

Scaling · Up to 2,000 members

Professional

For large societies with several offices and a full-time team.

  • Everything in Growth
  • Unlimited branches
  • Staff training for each team
  • Priority support

Annual subscription

Federation · 2,000+ members

Enterprise

For unions, federations and very large cooperatives.

  • Everything in Professional
  • A dedicated cloud environment
  • Your own web address
  • A named account manager

Custom annual agreement

Getting started

From your current records to a live cooperative

  1. DiscoveryWe review your bye-laws, products, loan rules and current records.
  2. ConfigurationProducts, eligibility rules, accounts, branches and branding are set up.
  3. MigrationMembers, balances, shares and running loans are brought in.
  4. Roles & trainingOfficers get the right permissions, and each team is trained.
  5. Member launchMembers are invited to activate their portal accounts.
  6. Go-live & supportWe support your first contribution cycle and month-end.

Questions committees ask

Before you decide

Can members see their own balances?

Yes. After activating their portal account, members can view their savings, shares and loans, apply for a loan and upload documents.

How do you stop one person approving their own loan?

Approval is refused if the approving officer is the one who captured the application. Overriding a failed eligibility check also requires a written reason, which is recorded.

Can we set our own loan rules?

Yes. Each loan product sets its amount and tenure limits, interest method, savings multiple, minimum membership period and number of guarantors.

What happens if a deposit is posted in error?

It is reversed with an offsetting entry rather than deleted, so the member's statement and the ledger both show the correction.

Is our members' personal data safe?

Sensitive identifiers are encrypted in the database and masked on screen, access follows role permissions, and sensitive actions are recorded in an audit trail that cannot be edited.

How does Credit Life protect our funds?

Each loan product carries a Credit Life premium rate. When a loan is paid out, the premium is deducted and the cover is recorded on the loan automatically. If the borrower dies, recording their status as deceased opens a claim for the outstanding balance, and the insurer's payment clears the loan. The loss does not fall on the society's pooled funds, the member's savings or the guarantors.

Who provides the Credit Life insurance?

A licensed insurer your cooperative chooses. OnGocoop automates the premiums, cover records, remittances and claims; the cover itself and claim decisions follow your insurer's policy terms.

Is the Starter plan really free?

Yes. Cooperatives with up to 50 members use the full cloud suite, including automated Credit Life, at no charge. When you grow past 50 members you move to a paid plan and keep all your data.

Do we need servers or IT staff?

No. OnGocoop is fully cloud-based and operated by InsureOnGo. You only need a browser and an internet connection.

Can it carry our cooperative's name and colours?

Yes. The cooperative name, logo and colour palette are set in configuration and apply to the staff app, the member portal and printed documents.

Talk to us

See OnGocoop run your cooperative's numbers

Book a demo for your committee to see a member join, contribute, apply for a loan and repay, with every step reflected in the books. We will then recommend the right plan, starting free for up to 50 members.

Email [email protected]
Office 343 Borno Way, by Hughes Avenue, Alagomeji, Yaba, Lagos, Nigeria

The loan application on the cover is an illustration. Loan, savings and share rules are configured per cooperative to match its bye-laws. Roadmap items are not part of the current release. Credit Life cover is underwritten by a licensed insurer chosen by the cooperative, and claims are subject to that insurer's policy terms; OnGocoop automates its administration and accounting. Plan limits and inclusions are confirmed in your signed agreement.

© 2026 InsureOnGo Partnering Insurtech Limited. OnGocoop Cooperative Management Suite is a product of InsureOnGo. This document is for information only and does not form a contract; features and services are provided under a signed agreement.